Privacy Policy

1. Introduction

Welcome to Rplantule.life. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, book our tours, or interact with our services.

This document is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the strict data handling requirements of our advertising partners, including Google.

2. Information We Collect

To organize safe and compliant expeditions, we must collect specific information. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data: Includes billing address, home address, email address, and telephone numbers.
• Travel & Health Data: Information necessary for tour safety, including dietary requirements, emergency contacts, and physical fitness levels relevant to the expedition.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform used to access this website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., booking a hotel or securing wilderness permits).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation in Canada.

4. Data Sharing & Third Parties

Due to the nature of tourism, we may have to share your personal data with selected third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Third parties include:

• Accommodation providers, transport operators, and local certified guides directly involved in your itinerary.
• IT and system administration providers (e.g., secure payment gateways).
• Professional advisers including lawyers, bankers, auditors, and insurers based in Canada.
• Government bodies such as Parks Canada, if permits are required for your expedition.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers for tax and liability purposes in Canada.

6. Your Rights (PIPEDA)

Under certain circumstances, you have rights under Canadian data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.